KINOKUNIYA WEB SHOP

Payment should be by VISA Mastercard JCB American Express.

Never send the credit card number by e-mail.

The credit card payment web site protected with SSL send by confirmation e-mail.

If you live in Japan, you can use bank payment and payment of the post office      and COD (cash on delivery) and Credit Card.      When you use COD, please reply by a confirmation e-mail.       When you live in Japan, consumption tax (5%) is added to the price.

When you do not receive e-mail from kinokuniya within 24 hours,   Kinokuniya was not able to confirm your e-mail.   Please send e-mail again.

1.  Please let us know your name, postcode (zip code), your address,     telephone number, the order number, quantity to Kinokuniya by e-mail.     Never send the credit card number by e-mail.     When credit card name is different from order name,     Kinokuniya cannot send order goods.     The credit card payment web site protected with SSL send by confirmation e-mail. 2.  Kinokuniya send confirmation e-mail to you. 3.  You are to confirm contents.      If there is no mistake in the order contents and the address.      Proceed in the credit card payment web site protected with SSL.     Please write the amount(the payment currency is yen and lump-sum payment).     choice a card, name, card number, term of validity and e-mail address correctly. 4.  Kinokuniya get a approval number from your credit card company in Japan.     It is the cancellation of the order     when your signature isn't done within one week     or I cannot acquire the approval number. 5.  Kinokuniya send goods to you when a approval number get.     and send EMS (International speed mail) number by e-mail.           You must pay a cost about the import for the customs duty and so on.

Delivery label (with Customhouse notification book) and Invoice and Delivery note

The color is different from the real thing by the monitor's color tone.   The color sometimes varies in the goods production time.

Kinokuniya Web Shop uses only EMS for the transport. Kinokuniya Web Shop doesn't use other transport. There is a area where it can't be transported. Transport Price & Area EMS Price & Area

Company name : Kinokuniya Co., Ltd.         Postcode : 543-0014         Address : 5-4 Tamatukurimotomachi Tennoji Osaka Japan         Telephone : 81 6 6761 4505   (06 6761 4505 in Japan)         FAX :       81 6 6761 4508   (06 6761 4508 in Japan)         Representative name : Kazunari Houjou         contact to Kinokuniya